Shipping Information

Delivery

  • Where can I receive my order?
    It can be sent to an address selected by you (home, work, etc. – but not to a P.O. Box).
     
  • Can the delivery country be different from the purchase country?
    Yes. The delivery country can be different from the country in which the purchase was made.
     
  • How long will my order take to arrive?
    Delivery times depend on the country of destination. Deliveries to Europe take 3 to 5 working days and deliveries to non-european countries take between 6 and 7 working days.
     
  • How much do I pay for delivery service?
    Delivery is free on all orders made in Europe Union. For other areas there is a flat rate of 15 Euros for orders under 200 Euros; and free shipping for all the orders over 200 Euros regardless of what country the order is being shipped to.
     
  • What is the home delivery process?
    We will send you an e-mail confirming that your items have been dispatched (when your order leaves the warehouse). The courier company may send you a text message or e-mail to inform you of when your delivery will be made. If you have any question regarding the delivery during the process you can contact us by email or telephone