Payment Security

  • What payment method can I use to make my purchase? 
    We offer the following payment methods: Visa, Visa electron, Mastercard, and Paypal. For further information about Paypal or to create a Paypal account please visit paypal.com
     
  • Why might my credit card be refused?
    Your credit card may be refused for any of the following reasons:
    - The card may have expired. Check that your card is still valid.
    - You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
    - You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.
     
  • Can I include my company’s details on my invoice?
    Yes. Simply click on the business option in personal details and fill in the tax information we require.
     
  • Can I order Tax-free?
    No, as Tax-Free only applies to products bought in store and which you transport.
     
  • Is it safe to use my credit card on the website?
    Yes, the data is transmitted SSL-encrypted. The payment will be charged to the card the day we send your order. VAT is included in all our prices and will be based on Spanish rates.